Booking & Cancellation Policy Template Generator for Salons UK

A clear, fair booking policy in about ten minutes. Answer simple questions about deposits, notice, lateness and no-shows. The tool writes your policy, the messages you send clients and a sign for your wall.

What it does

• Asks questions for your trade, such as patch tests for lash and brow artists, matting and fleas for dog groomers, keys and access for cleaners, packages for PTs and design deposits for tattoo artists.
• Fills in sensible defaults for your trade, which you can change.
• Writes in plain, friendly British English that's firm without being rude.
• Keeps every clause fair. Deposits come off the final price, and fees are kept in line with what a late cancellation costs you.

Who it's for

Lash and brow artists, nail techs, hairdressers, barbers, beauty therapists, dog groomers, cleaners, tattoo artists and personal trainers who take bookings and are tired of no-shows.

What you get

• A full policy for your website or booking app
• A short version under 1,000 characters for Instagram or your booking app
• Ready-to-send WhatsApp messages: a deposit request, a reply for cancellations with enough notice and a reply for late cancellations
• A printable A4 "Our policies" sign in 7 colour styles
• A copy button on every piece of text, and a 2-page How to use guide (PDF)

Delivery

After checkout you get a link to open the tool in your browser and a download to keep. Nothing to install, no subscription.

FAQ

Is this legal advice?
No. It's a template to adapt, not legal advice. Consumer law (Consumer Rights Act 2015) means fees must be fair and clearly agreed before booking. The tool helps you write fair terms, but you're responsible for what you use.

Can I change the wording?
Yes. Copy the text and edit it wherever you paste it. You can also change your answers and it rewrites the text straight away.

Does it work on my phone?
Yes. It works in your phone's browser, and the copy buttons let you paste straight into WhatsApp or Instagram.

Honest limits

• It's a template to adapt, not legal advice.
• It covers appointment-based services. It doesn't cover selling goods, online courses or memberships with contracts.
• The messages have [square brackets] for you to fill in, such as the client's name and date.
• Your answers are saved in the browser you use, so they don't move between devices.