Shipping policy
Digital products
Templates, forms, spreadsheets and tools are delivered instantly by email and on your order confirmation page. There is no postage on digital products.
Printed products (posters, wall planners, mugs)
Printed products are printed to order by our print partner, Gelato, and sent by tracked post with free UK delivery. Printing usually takes 2 to 5 working days, and delivery 2 to 3 working days after dispatch. You'll get a tracking link by email when your order ships.
We deliver printed products to UK addresses only.
Damaged or wrong items
If your item arrives damaged or wrong, email a photo to hello@kitforge.uk within 14 days of delivery and we'll send a free replacement.